I've purchased an annual plan can I cancel and get a refund?
For annual plans we consider refunds within the first 15 days of purchase only.
To receive a refund you must first turn off the auto-renewal of your plan, here’s how:
- Sign into your account: SIGN IN
- Go to your your account > MY ACCOUNT
- From there, click Subscriptions > Cancel
- Follow the prompts
- Account Name/Business
- Your First and Last Name
- Email Address that is associated with the account.
- We will process the request within 24-48 hours and verify cancellation and refund.
- If we do not get the following information or a request, we unfortunately have no way to process your request.